Start with the decision boundary
List which actions an agent can complete alone, which actions need approval, and which actions are never allowed. This is the first control because every other rule depends on it.
Examples include spending limits, outbound communication approvals, data export restrictions, and customer-impacting change approvals.
Make auditability part of the workflow
Every agent run should preserve the request, source inputs, tool calls, outputs, approvals, and final status. Audit trails should be readable by operators, not only engineers.
PERCO.AI uses this record to support review, incident diagnosis, and repeatable improvement of agent teams.
Review and tune weekly
Governance is an operating loop. Review escalations, rejected work, budget spikes, and tool failures, then adjust thresholds based on evidence.
The target is a smaller set of high-signal approvals, not unlimited autonomy or manual review of every action.